II. WHO ARE WE
Consumerprotection.info is owned and managed by MDR Public Affairs, a Canadian-based social enterprise located in Toronto, Ontario that provides communications services and marketing resources to organizations committed to increasing access to education, and building safer, healthier, and greener communities.
IV. TYPES OF DATA WE COLLECT
If necessary, we will collect information (whether online, by phone, or by paper) that enables consumerprotection.info to identify or contact you (“Personal Data”) to carry out its business purposes. consumerprotection.info collects this information for a variety of business reasons, including but not limited to, applying for partnership; registering for a consumerprotection.info event, or activity; retaining consumerprotection.info or its affiliates for professional services; or otherwise interacting with us.
The types of Personal Data we collect include, but are not limited to:
General data (business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our partners)
Professional data (post-nominals and other distinctions)
Other identification information (e.g., photographs)
We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our online website (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:
Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
Computer type, operating system and platform type
Internet service provider
Your industry and business (e.g., company size and location, job functions and seniority levels)
V. HOW WE USE YOUR DATA
In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the uses described below:
Respond to your emails or online requests for information
Deliver and process newsletters and surveys
Personalize and improve the usability of the website
Tailor content, advertising and marketing to you
Publish membership directories, membership lists and registration lists on the website and in print and digital media.
We use Non-Personal Data to improve the usability of our website and for other business reasons.
We restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services.
Please note that, when you select an external link that takes you to a website not operated by consumerprotection.info, you may be subject to the privacy policies of these third-party website and consumerprotection.info bares no responsibility for that action.
VI. HOW WE SHARE YOUR DATA
We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:
Share data with third parties to fulfill service requests and to perform business functions (e.g., consumerprotection.info contracts with third parties to provide services on our behalf such as data hosting services; packaging, mailing and delivering services; customer support and consulting services; and event registration services).
Share data with third parties as required by law or to protect consumerprotection.info in the good-faith belief that such action is necessary to:
conform to legal requirements or comply with legal process serve on consumerprotection.info;
protect and defend consumerProtection.info’s rights or property; or
protect the personal safety of consumerprotection.info personnel or members of the public in appropriate circumstances.
Share data with third parties if consumerprotection.info and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or
if consumerprotection.info undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise; information may be transferred as part of that transaction or change.
Share Non-Personal data with third parties under other unanticipated situations, but only with your consent.
At no time will consumerprotection.info sell or share your data to third-party entities for financial gain to benefit a third-party financially.
VII. HOW YOU CAN MANAGE THE PROCESSING OF YOUR DATA
You can manage your profile and email preferences, including “opting out” of receiving emails by following the links on our websites where subscribing to emails is possible.
Our processing of your data is based upon your consent, contract performance (e.g., your partnership sign-up/renewal), legitimate business interest or compliance with law. You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.
VIII. CANADA ANTI-SPAM LAW
consumerprotection.info complies with the Canada Anti-Spam Law (CASL). Non-consumerprotection.info members or associates who provide us a Canadian mailing address will not receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law) unless these individuals have “opted-in” to receive Commercial Electronic Messages.
For more information on the Canada Anti-Spam Law, click here.
IX. HOW WE PROTECT PERSONAL DATA
Consumerprotection.info implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
X. LINKING TO OTHER INTERNET WEBSITES
XI. THIRD-PARTY PRIVACY
Our websites connect to numerous third-party websites to provide our viewers with information they seek. All of the information that we display about individuals is publicly available on other websites and links to websites related to Consumerprotection.info. At no time do we share personal data from users to owners of the third-party website, nor do we share any information from third-party websites to which we may be privy.
XII. HOW YOU CAN ACCESS, CHANGE AND DELETE YOUR PERSONAL DATA
XIII. COOKIES AND OTHER WEB DEVICES
XIV. TRANSMISSION OF DATA TO OTHER COUNTRIES
Your Personal Data is processed in the United States and Canada. In some countries, privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data. By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.
XV. RIGHT TO COMPLAIN TO SUPERVISORY AUTHORITY
You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.
XVI. BREACH NOTIFICATION
In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.
XVII. CONTACT INFORMATION
If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.
M. Daniel Roukema
President & CEO
MDR Public Affairs
1400-330 Bay Street
Effective Date: 01 March 2020 | Updated 11 April 2020